Privacy Policy

When you apply to become an authorized dealer or submit an architectural project inquiry, we collect essential commercial details required to process your account:

• 1
  Contact Details: Full Name, Business Email Address, Phone Number, and WhatsApp contact.
• 2
  Business Location: Physical showroom, retail outlet, or warehouse address (City, State, and Pincode).
• 3
  Verification Documents: Visiting card photograph, business registration, or GST identification certificate.
• 4
  Commercial Profile: Estimated annual material turnover, project specialization, and brief business overview.

Goals Floors operates under a strict 'No-Sale' privacy pledge. We never sell, rent, or trade your personal or business records to third-party marketing companies. Data is shared strictly to fulfill operational and delivery requirements:

• 1
  Logistics & Transport Agencies: Delivery drivers, dispatch teams, and courier partners receive your address and contact number for 2-hour dispatch and on-site material delivery.
• 2
  Payment Gateways: PCI-DSS compliant payment processing platforms handle secure digital payments and tax invoices.
• 3
  Statutory & Legal Compliance: Information may be disclosed to government authorities or courts strictly when mandated under Indian tax or commercial law.

Currently, Goals Floors does not send unsolicited promotional messages. In the future, we may send you important trade updates, new catalog launches, or special offers via WhatsApp, SMS, or Email. When this service starts, an easy 'Unsubscribe' or opt-out option will always be provided.

To improve our website performance and understand dealer needs, we use Google Analytics and Meta Pixel to track website activity. Currently, we do not use login cookies, but we will introduce cookies in the near future to keep you logged in and make your portal experience faster and smoother.

Currently, there is no 'Delete Account' button on the website. If you wish to close your dealership account, please call our support team. Please note: Even if your account is deleted, the Indian Government's tax laws require us to keep your billing, invoice, and GST records securely stored in our system for a few years for audit purposes.

We store your information on highly secure databases and servers. While we take the best possible security measures to protect your data, no system on the internet is 100% safe. By using our services, you accept this standard level of digital risk.